:root {
  --crm-bg: #f4f7fb;
  --crm-surface: #ffffff;
  --crm-surface-soft: #f8fafc;
  --crm-text: #172033;
  --crm-muted: #667085;
  --crm-border: #e2e8f0;
  --crm-primary: #4f46e5;
  --crm-navigation: #ffffff;
  --crm-shadow: 0 14px 40px rgba(15, 23, 42, .08);
}

[data-theme="dark"] {
  --crm-bg: #0b1120;
  --crm-surface: #111827;
  --crm-surface-soft: #172033;
  --crm-text: #f1f5f9;
  --crm-muted: #94a3b8;
  --crm-border: #263244;
  --crm-navigation: #0b1220;
  --crm-shadow: 0 14px 40px rgba(0, 0, 0, .28);
  color-scheme: dark;
}

* { box-sizing: border-box; }
body { font-family: Inter, system-ui, sans-serif; color: var(--crm-text); background: var(--crm-bg); }
.crm-workspace { min-height: 100vh; display: flex; overflow: hidden; }
.workspace-main { min-width: 0; flex: 1; height: 100vh; overflow: auto; }
.page-content { min-height: 100%; padding: 24px; }
.page-content:has(.attendance-layout) { height: 100%; padding: 0; }
.app-navigation { flex: 0 0 62px; width: 62px; min-height: 100vh; z-index: 1030; background: var(--crm-navigation); border-right: 1px solid var(--crm-border); align-items: center; }
.navigation-brand { width: 42px; height: 42px; display: grid; place-items: center; border-radius: 50%; color: #fff; text-decoration: none; font-weight: 800; background: linear-gradient(135deg,#6366f1,#0891b2); }
.navigation-links { display: flex; flex-direction: column; gap: 7px; }
.navigation-link { display: grid; place-items: center; text-decoration: none; }
.navigation-link.active { color: #fff; background: var(--crm-primary); }
.navigation-footer { margin-top: auto; display: flex; flex-direction: column; align-items: center; gap: 9px; }
.navigation-avatar { width: 38px; height: 38px; display: grid; place-items: center; border-radius: 50%; color: #fff; background: #475569; font-weight: 700; }
.mobile-appbar { height: 52px; padding: 0 12px; display: flex; align-items: center; gap: 12px; border-bottom: 1px solid var(--crm-border); background: var(--crm-surface); }
.mobile-navigation { background: var(--crm-surface); color: var(--crm-text); }
.mobile-navigation .nav-link { display: flex; grid-template: none; justify-content: flex-start; gap: 12px; color: var(--crm-text); border-radius: 9px; padding: 11px 12px; }
.mobile-navigation .nav-link.active { color: #fff; }
.panel { background: var(--crm-surface); border: 1px solid var(--crm-border); border-radius: 14px; box-shadow: var(--crm-shadow); }
.panel-header { padding: 18px 20px; border-bottom: 1px solid var(--crm-border); }
.panel-body { padding: 20px; }
.metric-card { background: var(--crm-surface); border: 1px solid var(--crm-border); border-radius: 14px; padding: 20px; }
.metric-value { font-size: 1.85rem; font-weight: 800; }
.text-secondary { color: var(--crm-muted) !important; }
.form-control, .form-select { background-color: var(--crm-surface); border-color: var(--crm-border); color: var(--crm-text); }
.modal-content, .list-group-item, .input-group-text { background-color: var(--crm-surface); border-color: var(--crm-border); color: var(--crm-text); }
.table { --bs-table-bg: transparent; --bs-table-color: var(--crm-text); --bs-table-border-color: var(--crm-border); }
.status-dot { width: 9px; height: 9px; border-radius: 50%; display: inline-block; background: #ef4444; box-shadow: 0 0 0 4px rgba(239,68,68,.12); }
.status-dot.connected { background: #22c55e; box-shadow: 0 0 0 4px rgba(34,197,94,.12); }
.empty-state { padding: 48px 24px; text-align: center; color: var(--crm-muted); }
.loading-line { height: 12px; border-radius: 8px; background: linear-gradient(90deg,var(--crm-border),var(--crm-surface-soft),var(--crm-border)); background-size: 200% 100%; animation: pulse 1.2s infinite; }
@keyframes pulse { to { background-position: -200% 0; } }
:focus-visible { outline: 3px solid rgba(79,70,229,.35); outline-offset: 2px; }
.login-page { min-height: 100vh; display: grid; place-items: center; padding: 24px; background: radial-gradient(circle at top left, #e0e7ff, transparent 38%), var(--crm-bg); }
.login-card { width: min(440px, 100%); background: var(--crm-surface); border: 1px solid var(--crm-border); border-radius: 20px; box-shadow: var(--crm-shadow); padding: 38px; }
.badge-priority-urgent { background: #fee2e2; color: #991b1b; }
.badge-priority-high { background: #ffedd5; color: #9a3412; }
.badge-priority-normal { background: #e0e7ff; color: #3730a3; }
.badge-priority-low { background: #e2e8f0; color: #475569; }
.attendance-layout { display: grid; grid-template-columns: minmax(310px, 390px) minmax(420px, 1fr) minmax(250px, 300px); height: 100vh; overflow: hidden; background: var(--crm-surface); }
.attendance-queues { padding: 12px 8px; display: flex; flex-direction: column; gap: 14px; }
.queue-icon { position: relative; width: 42px; height: 42px; border: 0; border-radius: 11px; color: var(--crm-muted); background: transparent; font-size: 1.1rem; }
.queue-icon:hover, .queue-icon.active { color: #fff; background: var(--crm-primary); }
.queue-count { position: absolute; right: -3px; top: -4px; min-width: 18px; height: 18px; padding: 0 4px; border-radius: 9px; color: #fff; background: #ef4444; font-size: .65rem; line-height: 18px; }
.compact-header { padding: 12px 14px; }
.attendance-tabs { display: flex; border-bottom: 1px solid var(--crm-border); overflow-x: auto; }
.attendance-tab { white-space: nowrap; border: 0; border-bottom: 2px solid transparent; padding: 8px 9px; background: transparent; color: var(--crm-muted); font-size: .78rem; }
.attendance-tab.active { color: var(--crm-primary); border-bottom-color: var(--crm-primary); font-weight: 700; }
.conversation-toolbar { display: flex; align-items: center; min-height: 49px; }
.conversation-tag { --tag-color: #4f46e5; display: inline-flex; align-items: center; gap: 3px; border: 1px solid var(--tag-color); border-radius: 5px; padding: 2px 6px; color: var(--tag-color); background: color-mix(in srgb, var(--tag-color) 10%, var(--crm-surface)); font-size: .7rem; font-weight: 700; }
.tag-remove { border: 0; padding: 0 0 0 3px; color: inherit; background: transparent; font-weight: 800; }
.contact-detail-panel { min-height: 0; overflow-y: auto; border-left: 1px solid var(--crm-border); background: var(--crm-surface); }
.avatar-xl { width: 88px; height: 88px; font-size: 1.8rem; }
.protocol-number { font-size: 1.7rem; font-weight: 700; margin-top: 3px; }
.reply-context { padding: 7px 10px; border-left: 3px solid var(--crm-primary); background: var(--crm-surface-soft); font-size: .78rem; margin-bottom: 8px; display: flex; align-items: center; gap: 8px; }
.message-quote { border-left: 3px solid var(--crm-primary); background: var(--crm-surface-soft); color: var(--crm-muted); padding: 5px 8px; margin-bottom: 7px; border-radius: 4px; font-size: .78rem; max-width: 100%; }
.message-action { color: var(--crm-muted); padding: 0 3px; text-decoration: none; }
.message-bubble.deleted { opacity: .72; font-style: italic; }
.queue-panel, .conversation-list-panel { border-right: 1px solid var(--crm-border); }
.queue-panel { padding: 16px; background: var(--crm-surface-soft); }
.conversation-list-panel, .conversation-panel { min-height: 0; display: flex; flex-direction: column; background: var(--crm-surface); }
.conversation-scroll, .message-scroll { overflow-y: auto; min-height: 0; }
.conversation-scroll { flex: 1; }
.conversation-item { width: 100%; border: 0; border-bottom: 1px solid var(--crm-border); background: transparent; color: var(--crm-text); padding: 15px; text-align: left; }
.conversation-item:hover, .conversation-item.active { background: var(--crm-surface-soft); }
.conversation-item.active { box-shadow: inset 3px 0 var(--crm-primary); }
.conversation-list-panel .form-select { flex: 1 1 120px; width: auto; }
.avatar { width: 40px; height: 40px; border-radius: 50%; display: grid; place-items: center; flex: 0 0 auto; color: #fff; background: linear-gradient(135deg,#6366f1,#0891b2); font-weight: 700; }
.message-scroll { flex: 1; padding: 20px; background: color-mix(in srgb, var(--crm-bg) 65%, var(--crm-surface)); }
.message-row { display: flex; margin-bottom: 14px; }
.message-row.outgoing { justify-content: flex-end; }
.message-bubble { max-width: min(76%, 680px); border: 1px solid var(--crm-border); border-radius: 14px; padding: 10px 13px; background: var(--crm-surface); white-space: pre-wrap; overflow-wrap: anywhere; }
.message-row.outgoing .message-bubble { background: color-mix(in srgb, var(--crm-primary) 14%, var(--crm-surface)); }
.composer { border-top: 1px solid var(--crm-border); padding: 14px; background: var(--crm-surface); }
.queue-button { width: 100%; border: 0; border-radius: 9px; background: transparent; color: var(--crm-text); padding: 9px 10px; display: flex; justify-content: space-between; }
.queue-button:hover, .queue-button.active { background: var(--crm-surface); color: var(--crm-primary); }
.access-denied { max-width: 560px; margin: 80px auto; }
.connection-card { border-left: 4px solid #f59e0b; }
.offline-banner { display: none; }
.offline-banner.show { display: block; }
.dashboard-page { max-width: 1600px; margin: 0 auto; }
.dashboard-header { display: flex; justify-content: space-between; align-items: flex-start; gap: 20px; margin-bottom: 20px; }
.dashboard-eyebrow { display: block; color: var(--crm-primary); font-size: .72rem; font-weight: 800; letter-spacing: .12em; text-transform: uppercase; margin-bottom: 5px; }
.dashboard-filters { display: flex; flex-wrap: wrap; align-items: end; gap: 14px; padding: 14px 16px; margin-bottom: 20px; box-shadow: none; }
.dashboard-filters .form-label { color: var(--crm-muted); font-size: .72rem; font-weight: 700; margin-bottom: 4px; }
.dashboard-loading, .dashboard-cards { display: grid; grid-template-columns: repeat(4, minmax(170px, 1fr)); gap: 14px; }
.dashboard-metric { display: flex; align-items: center; gap: 14px; padding: 17px; }
.metric-icon { width: 43px; height: 43px; display: grid; place-items: center; flex: 0 0 auto; border-radius: 12px; font-size: 1.15rem; }
.metric-label { display: block; color: var(--crm-muted); font-size: .75rem; font-weight: 600; margin-bottom: 2px; }
.dashboard-metric .metric-value { display: block; font-size: 1.35rem; line-height: 1.2; }
.dashboard-grid { display: grid; grid-template-columns: minmax(0, 1.5fr) minmax(300px, .8fr); gap: 16px; }
.dashboard-card { min-width: 0; background: var(--crm-surface); border: 1px solid var(--crm-border); border-radius: 14px; box-shadow: var(--crm-shadow); overflow: hidden; }
.dashboard-card-header { min-height: 68px; padding: 15px 18px; display: flex; align-items: center; justify-content: space-between; gap: 16px; border-bottom: 1px solid var(--crm-border); }
.dashboard-chart-wide { grid-column: 1; }
.dashboard-recent { grid-column: 1 / -1; }
.chart-host { min-height: 260px; padding: 18px; }
.chart-compact { display: grid; grid-template-columns: 160px 1fr; align-items: center; gap: 20px; }
.dashboard-svg { width: 100%; height: 230px; overflow: visible; }
.chart-label { fill: var(--crm-muted); font: 11px Inter, sans-serif; }
.chart-legend { display: flex; gap: 18px; color: var(--crm-muted); font-size: .75rem; }
.chart-legend span::before { content: ""; width: 8px; height: 8px; display: inline-block; border-radius: 50%; margin-right: 6px; background: var(--legend-color); }
.status-donut { width: 150px; aspect-ratio: 1; border-radius: 50%; display: grid; place-content: center; position: relative; text-align: center; }
.status-donut::before { content: ""; position: absolute; inset: 24px; border-radius: 50%; background: var(--crm-surface); }
.status-donut strong, .status-donut span { position: relative; z-index: 1; }
.status-donut strong { font-size: 1.55rem; }
.status-donut span { color: var(--crm-muted); font-size: .7rem; }
.status-legend { display: flex; flex-direction: column; gap: 10px; }
.status-legend-row { display: flex; align-items: center; gap: 8px; font-size: .78rem; }
.legend-dot { width: 8px; height: 8px; border-radius: 50%; }
.tag-chart-row { margin-bottom: 15px; font-size: .78rem; }
.tag-chart-track { height: 7px; margin-top: 7px; overflow: hidden; border-radius: 5px; background: var(--crm-surface-soft); }
.tag-chart-bar { height: 100%; display: block; border-radius: inherit; }
.operator-ranking { padding: 8px 16px; }
.operator-row { display: flex; align-items: center; gap: 12px; padding: 10px 0; border-bottom: 1px solid var(--crm-border); }
.operator-row:last-child { border-bottom: 0; }
.operator-rank { width: 28px; height: 28px; display: grid; place-items: center; border-radius: 50%; color: var(--crm-primary); background: color-mix(in srgb, var(--crm-primary) 12%, var(--crm-surface)); font-size: .72rem; font-weight: 800; }
.operator-time { color: var(--crm-muted); font-size: .72rem; }
.recent-attendance { display: grid; grid-template-columns: 120px minmax(180px, 1.2fr) minmax(160px, 1fr) minmax(120px, .8fr) auto; align-items: center; gap: 16px; padding: 13px 18px; color: var(--crm-text); text-decoration: none; border-bottom: 1px solid var(--crm-border); }
.recent-attendance:last-child { border-bottom: 0; }
.recent-attendance:hover { background: var(--crm-surface-soft); }
.recent-protocol { display: flex; flex-direction: column; }
.dashboard-status { white-space: nowrap; }
.status-open { background: #e0e7ff; color: #3730a3; }
.status-pending { background: #fef3c7; color: #92400e; }
.status-resolved { background: #dcfce7; color: #166534; }
.contacts-workspace { display: grid; grid-template-columns: 230px minmax(420px, 1fr) minmax(280px, 340px); height: 100vh; overflow: hidden; background: var(--crm-surface); }
.page-content:has(.contacts-workspace) { height: 100%; padding: 0; }
.contacts-filter-panel { padding: 18px 14px; overflow-y: auto; background: var(--crm-surface-soft); border-right: 1px solid var(--crm-border); }
.contacts-nav { gap: 4px; }
.contacts-nav .nav-link { width: 100%; display: grid; grid-template-columns: 22px 1fr auto; align-items: center; gap: 9px; border: 0; border-radius: 12px; padding: 10px 12px; color: var(--crm-text); background: transparent; text-align: left; }
.contacts-nav .nav-link:hover, .contacts-nav .nav-link.active { color: var(--crm-primary); background: color-mix(in srgb, var(--crm-primary) 12%, var(--crm-surface)); }
.contacts-filter-title { margin: 26px 10px 10px; color: var(--crm-muted); font-size: .72rem; font-weight: 800; letter-spacing: .08em; text-transform: uppercase; }
.contacts-list-panel { min-width: 0; display: flex; flex-direction: column; }
.contacts-list-header { display: flex; justify-content: space-between; align-items: center; gap: 18px; padding: 22px 24px 14px; }
.contacts-search { width: min(360px, 45%); }
.contacts-column-head, .contact-list-item { display: grid; grid-template-columns: minmax(180px, 1.2fr) minmax(140px, .9fr) minmax(130px, 1fr); gap: 18px; align-items: center; }
.contacts-column-head { margin: 0 16px; padding: 11px 16px; color: var(--crm-muted); border-bottom: 1px solid var(--crm-border); font-size: .72rem; font-weight: 700; text-transform: uppercase; }
.contacts-list { overflow-y: auto; }
.contact-list-item { width: 100%; padding: 12px 32px; border: 0; border-bottom: 1px solid var(--crm-border); color: var(--crm-text); background: transparent; text-align: left; }
.contact-list-item:hover, .contact-list-item.active { background: var(--crm-surface-soft); }
.contact-list-item.active { box-shadow: inset 3px 0 var(--crm-primary); }
.contact-identity { min-width: 0; display: flex; align-items: center; gap: 12px; }
.contact-avatar { width: 38px; height: 38px; flex: 0 0 auto; display: grid; place-items: center; border-radius: 50%; color: #fff; background: linear-gradient(135deg,#db2777,#7c3aed); font-weight: 800; }
.contact-avatar-lg { width: 82px; height: 82px; font-size: 1.45rem; }
.contact-skill { --skill-color: #0891b2; display: inline-flex; border: 1px solid var(--skill-color); border-radius: 5px; padding: 2px 6px; color: var(--skill-color); background: color-mix(in srgb, var(--skill-color) 9%, var(--crm-surface)); font-size: .68rem; font-weight: 700; }
.contact-profile-panel { overflow-y: auto; border-left: 1px solid var(--crm-border); background: var(--crm-surface); }
.contact-profile-hero { padding: 32px 22px 24px; text-align: center; border-bottom: 1px solid var(--crm-border); }
.contact-profile-hero .contact-avatar { margin: 0 auto 14px; }
.contact-profile-info { padding: 10px 20px; }
.contact-detail-line { display: grid; grid-template-columns: 24px 1fr; gap: 10px; padding: 12px 0; border-bottom: 1px solid var(--crm-border); overflow-wrap: anywhere; }
.contact-detail-line > i { color: var(--crm-primary); }
.contact-profile-actions { display: flex; gap: 8px; padding: 16px 20px 24px; }
.contact-editor { width: min(560px, 100vw) !important; background: var(--crm-surface); color: var(--crm-text); }
.protocols-workspace { display: grid; grid-template-columns: 300px minmax(0, 1fr); height: 100vh; overflow: hidden; background: var(--crm-surface); }
.page-content:has(.protocols-workspace) { height: 100%; padding: 0; }
.protocols-sidebar { display: flex; flex-direction: column; min-height: 0; border-right: 1px solid var(--crm-border); background: var(--crm-surface-soft); }
.protocols-sidebar > header { padding: 20px 16px 14px; border-bottom: 1px solid var(--crm-border); }
.protocol-list { overflow-y: auto; }
.protocol-list-item { width: 100%; display: flex; flex-direction: column; gap: 2px; padding: 13px 16px; border: 0; border-bottom: 1px solid var(--crm-border); color: var(--crm-text); background: transparent; text-align: left; }
.protocol-list-item:hover { background: var(--crm-surface); }
.protocol-viewer { min-width: 0; min-height: 0; display: flex; flex-direction: column; overflow: hidden; }
#protocolContent { height: 100%; overflow: hidden; }
.protocol-view-header { min-height: 84px; display: flex; align-items: center; justify-content: space-between; gap: 20px; padding: 16px 22px; border-bottom: 1px solid var(--crm-border); }
.protocol-metrics { display: grid; grid-template-columns: repeat(6, minmax(100px, 1fr)); gap: 1px; background: var(--crm-border); border-bottom: 1px solid var(--crm-border); }
.protocol-metrics > div { padding: 11px 14px; background: var(--crm-surface); }
.protocol-detail-grid { height: calc(100% - 151px); display: grid; grid-template-columns: minmax(0, 1fr) 280px; }
.protocol-messages { min-height: 0; display: flex; flex-direction: column; }
.protocol-messages .message-scroll { min-height: 0; }
.protocol-timeline { overflow-y: auto; border-left: 1px solid var(--crm-border); }
.timeline-item { position: relative; margin-left: 20px; padding: 0 14px 18px 20px; border-left: 2px solid var(--crm-border); }
.timeline-item::before { content: ""; position: absolute; left: -6px; top: 3px; width: 10px; height: 10px; border-radius: 50%; background: var(--crm-primary); }
.protocol-preview { width: min(760px, 100vw) !important; background: var(--crm-surface); color: var(--crm-text); }
.protocol-preview-messages { height: calc(100vh - 170px); }
.admin-navigation-menu { min-width: 220px; }
.admin-navigation-menu .dropdown-item { display: flex; align-items: center; gap: 10px; }
.settings-page { max-width: 1440px; }
.settings-card { border-color: var(--crm-border); background: var(--crm-surface); color: var(--crm-text); box-shadow: 0 8px 30px rgba(15, 23, 42, .05); }
.settings-card .card-header, .settings-card .card-footer, .settings-card .list-group-item { border-color: var(--crm-border); color: var(--crm-text); background: transparent; }
.settings-tag-dot { width: 14px; height: 14px; flex: 0 0 auto; border-radius: 50%; box-shadow: 0 0 0 3px color-mix(in srgb, currentColor 10%, transparent); }
.quick-reply-menu { position: absolute; right: 16px; bottom: 76px; left: 16px; z-index: 20; max-height: 280px; overflow-y: auto; box-shadow: 0 12px 30px rgba(15, 23, 42, .18); }
.agents-workspace { display: grid; grid-template-columns: 240px minmax(440px, 1fr) 330px; height: 100vh; overflow: hidden; background: var(--crm-surface); }
.page-content:has(.agents-workspace), .page-content:has(.permissions-workspace) { height: 100%; padding: 0; }
.agents-filter-panel { overflow-y: auto; padding: 20px 14px; border-right: 1px solid var(--crm-border); background: var(--crm-surface-soft); }
.agents-list-panel { min-width: 0; display: flex; flex-direction: column; overflow: hidden; }
.agents-column-head, .agent-list-item { display: grid; grid-template-columns: minmax(190px, 1.3fr) minmax(130px, 1fr) minmax(120px, .8fr) 72px; gap: 16px; align-items: center; }
.agents-column-head { padding: 10px 18px; border-bottom: 1px solid var(--crm-border); color: var(--crm-text-muted); font-size: .72rem; font-weight: 700; text-transform: uppercase; }
.agents-list { overflow-y: auto; }
.agent-list-item { width: 100%; padding: 13px 18px; border: 0; border-bottom: 1px solid var(--crm-border); color: var(--crm-text); background: transparent; text-align: left; }
.agent-list-item:hover { background: var(--crm-surface-soft); }
.agent-list-item.active { background: color-mix(in srgb, var(--crm-primary) 8%, var(--crm-surface)); box-shadow: inset 3px 0 var(--crm-primary); }
.agent-avatar { background: linear-gradient(135deg, #0891b2, #4f46e5); }
.agent-profile-panel { overflow-y: auto; border-left: 1px solid var(--crm-border); background: var(--crm-surface); }
.agent-editor { width: min(600px, 100vw) !important; background: var(--crm-surface); color: var(--crm-text); }
.permissions-workspace { display: grid; grid-template-columns: 330px minmax(0, 1fr); height: 100vh; overflow: hidden; background: var(--crm-surface-soft); }
.permission-groups-panel { display: flex; flex-direction: column; min-height: 0; border-right: 1px solid var(--crm-border); background: var(--crm-surface); }
.permission-groups-panel > header { padding: 24px 18px 16px; }
.permission-search { width: calc(100% - 32px); margin-bottom: 12px; }
.permission-group-list { overflow-y: auto; }
.permission-group-item { width: 100%; display: flex; align-items: center; gap: 12px; padding: 13px 16px; border: 0; border-bottom: 1px solid var(--crm-border); color: var(--crm-text); background: transparent; text-align: left; }
.permission-group-item:hover { background: var(--crm-surface-soft); }
.permission-group-item.active { background: color-mix(in srgb, var(--crm-primary) 9%, var(--crm-surface)); box-shadow: inset 3px 0 var(--crm-primary); }
.permission-group-icon { width: 40px; height: 40px; flex: 0 0 auto; display: grid; place-items: center; border-radius: 12px; color: var(--crm-primary); background: color-mix(in srgb, var(--crm-primary) 12%, var(--crm-surface)); font-size: 1.1rem; }
.permission-detail-panel { min-width: 0; overflow: hidden; background: var(--crm-surface-soft); }
.permission-detail-header { display: flex; align-items: center; justify-content: space-between; gap: 20px; padding: 22px 28px; border-bottom: 1px solid var(--crm-border); background: var(--crm-surface); }
.permission-summary { display: grid; grid-template-columns: repeat(3, minmax(150px, 220px)); gap: 12px; padding: 18px 28px; }
.permission-summary > div { display: grid; grid-template-columns: 38px 1fr; column-gap: 10px; align-items: center; padding: 14px; border: 1px solid var(--crm-border); border-radius: 12px; background: var(--crm-surface); }
.permission-summary i { grid-row: 1 / 3; color: var(--crm-primary); font-size: 1.3rem; }
.permission-summary strong { line-height: 1.1; }
.permission-summary span { color: var(--crm-text-muted); font-size: .75rem; }
.permission-category-list { display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 16px; padding: 0 28px 28px; overflow-y: auto; }
.permission-category-card { overflow: hidden; border: 1px solid var(--crm-border); border-radius: 14px; background: var(--crm-surface); }
.permission-category-card > header { display: flex; align-items: center; gap: 12px; padding: 15px 16px; border-bottom: 1px solid var(--crm-border); }
.permission-category-card > header > i { color: var(--crm-primary); font-size: 1.15rem; }
.permission-row { display: grid; grid-template-columns: 20px 1fr; gap: 10px; padding: 11px 16px; border-bottom: 1px solid var(--crm-border); }
.permission-row:last-child { border-bottom: 0; }
.permission-row code, .permission-check code { color: var(--crm-text-muted); }
.permission-editor { width: min(660px, 100vw) !important; background: var(--crm-surface); color: var(--crm-text); }
.permission-editor-groups { display: grid; gap: 12px; }
.permission-check-group { padding: 14px; border: 1px solid var(--crm-border); border-radius: 12px; }
.permission-check-group legend { float: none; width: auto; margin: 0 0 10px; padding: 0; color: var(--crm-text); font-size: .9rem; font-weight: 700; }
.permission-check { display: flex; gap: 8px; margin-bottom: 10px; }
.permission-check:last-child { margin-bottom: 0; }
.sectors-workspace { display: grid; grid-template-columns: 340px minmax(0, 1fr); height: 100vh; overflow: hidden; background: var(--crm-surface-soft); }
.page-content:has(.sectors-workspace) { height: 100%; padding: 0; }
.sectors-list-panel { display: flex; flex-direction: column; min-height: 0; border-right: 1px solid var(--crm-border); background: var(--crm-surface); }
.sectors-list-panel > header { padding: 24px 18px 16px; }
.sector-search { width: calc(100% - 32px); margin-bottom: 12px; }
.sectors-list { overflow-y: auto; }
.sector-list-item { width: 100%; display: flex; align-items: center; gap: 12px; padding: 14px 16px; border: 0; border-bottom: 1px solid var(--crm-border); color: var(--crm-text); background: transparent; text-align: left; }
.sector-list-item:hover { background: var(--crm-surface-soft); }
.sector-list-item.active { background: color-mix(in srgb, var(--crm-primary) 9%, var(--crm-surface)); box-shadow: inset 3px 0 var(--crm-primary); }
.sector-list-icon, .sector-hero-icon { display: grid; place-items: center; color: var(--crm-primary); background: color-mix(in srgb, var(--crm-primary) 12%, var(--crm-surface)); }
.sector-list-icon { width: 42px; height: 42px; flex: 0 0 auto; border-radius: 12px; }
.sector-detail-panel { min-width: 0; overflow-y: auto; background: var(--crm-surface-soft); }
.sector-detail-header { display: flex; align-items: center; gap: 18px; padding: 28px 32px; border-bottom: 1px solid var(--crm-border); background: var(--crm-surface); }
.sector-hero-icon { width: 64px; height: 64px; flex: 0 0 auto; border-radius: 18px; font-size: 1.6rem; }
.sector-detail-body { max-width: 850px; display: grid; grid-template-columns: repeat(2, minmax(200px, 1fr)); gap: 16px; padding: 28px 32px; }
.sector-detail-body .alert { grid-column: 1 / -1; }
.sector-info-card { display: flex; align-items: center; gap: 14px; padding: 18px; border: 1px solid var(--crm-border); border-radius: 14px; background: var(--crm-surface); }
.sector-info-card > i { color: var(--crm-primary); font-size: 1.3rem; }
.sector-info-card small, .sector-info-card strong { display: block; }
.sector-info-card small { color: var(--crm-text-muted); }
.sector-editor { width: min(500px, 100vw) !important; color: var(--crm-text); background: var(--crm-surface); }
.whatsapp-page { max-width: 1320px; }
.whatsapp-page .card { border-color: var(--crm-border); color: var(--crm-text); background: var(--crm-surface); box-shadow: 0 8px 30px rgba(15,23,42,.05); }
.wa-reconnect-card { border-left: 4px solid #16a34a !important; }
.wa-brand-icon, .wa-section-icon { width: 52px; height: 52px; flex: 0 0 auto; display: grid; place-items: center; border-radius: 14px; color: #16a34a; background: color-mix(in srgb,#16a34a 12%,var(--crm-surface)); font-size: 1.4rem; }
.wa-steps { display: grid; gap: 12px; padding: 0; list-style: none; }
.wa-steps li { display: flex; align-items: flex-start; gap: 12px; padding: 13px; border: 1px solid var(--crm-border); border-radius: 12px; background: var(--crm-surface-soft); }
.wa-steps li > span { width: 29px; height: 29px; flex: 0 0 auto; display: grid; place-items: center; border-radius: 50%; color: #fff; background: var(--crm-primary); font-size: .78rem; font-weight: 800; }
.wa-qr-panel { padding: 20px; border: 1px solid var(--crm-border); border-radius: 16px; background: linear-gradient(145deg,var(--crm-surface),var(--crm-surface-soft)); }
.wa-qr-stage { aspect-ratio: 1; min-height: 280px; display: flex; align-items: center; justify-content: center; margin-bottom: 12px; padding: 16px; overflow: hidden; border: 1px dashed var(--crm-border); border-radius: 14px; background: var(--crm-surface); }
.wa-qr-placeholder { display: flex; flex-direction: column; align-items: center; gap: 7px; color: var(--crm-text-muted); text-align: center; }
.wa-qr-placeholder i { font-size: 3.25rem; }
.wa-qr-stage img { max-height: 100%; object-fit: contain; }
.wa-status-badge { display: inline-flex; align-items: center; gap: 7px; padding: 6px 10px; border: 1px solid var(--crm-border); border-radius: 999px; font-size: .75rem; font-weight: 800; }
.wa-status-badge > span { width: 8px; height: 8px; border-radius: 50%; background: currentColor; }
.wa-status-badge.is-connected { color: #15803d; }.wa-status-badge.is-error { color: #dc2626; }.wa-status-badge.is-connecting { color: #d97706; }
.wa-security-footer { padding: 20px; color: var(--crm-text-muted); text-align: center; font-size: .8rem; }
.message-media-image, .message-media-video { display: block; width: min(100%, 420px); max-height: 360px; margin-bottom: 8px; border-radius: 10px; object-fit: contain; background: #0f172a; }
.message-media-image.message-sticker { width: min(180px, 45vw); height: auto; background: transparent; }
.message-media-audio { display: block; width: min(100%, 360px); margin-bottom: 8px; }
.message-media-file { display: inline-flex; align-items: center; gap: 5px; margin-bottom: 8px; padding: 9px 11px; border: 1px solid currentColor; border-radius: 9px; color: inherit; text-decoration: none; }

@media (max-width: 991.98px) {
  .page-content { padding: 16px; }
  .page-content:has(.attendance-layout) { padding: 0; height: calc(100vh - 52px); }
  .attendance-layout { grid-template-columns: minmax(280px, 1fr); height: 100%; }
  .conversation-panel { position: fixed; inset: 52px 0 0; z-index: 1010; transform: translateX(100%); transition: transform .2s ease; }
  .conversation-panel.open { transform: translateX(0); }
  .contact-detail-panel { display: none; }
  .dashboard-loading, .dashboard-cards { grid-template-columns: repeat(2, minmax(160px, 1fr)); }
  .dashboard-grid { grid-template-columns: 1fr; }
  .dashboard-chart-wide, .dashboard-recent { grid-column: 1; }
  .recent-attendance { grid-template-columns: 95px minmax(150px, 1fr) auto; }
  .recent-attendance > :nth-child(3), .recent-attendance > :nth-child(4) { display: none; }
  .contacts-workspace { grid-template-columns: 210px minmax(0, 1fr); height: calc(100vh - 52px); }
  .contact-profile-panel { display: none; }
  .protocols-workspace { height: calc(100vh - 52px); grid-template-columns: 250px minmax(0, 1fr); }
  .protocol-metrics { grid-template-columns: repeat(3, 1fr); }
  .protocol-detail-grid { height: calc(100% - 218px); grid-template-columns: 1fr; }
  .protocol-timeline { display: none; }
  .agents-workspace { height: calc(100vh - 52px); grid-template-columns: 210px minmax(0, 1fr); }
  .agent-profile-panel { display: none; }
  .permissions-workspace { height: calc(100vh - 52px); grid-template-columns: 280px minmax(0, 1fr); }
  .sectors-workspace { height: calc(100vh - 52px); grid-template-columns: 300px minmax(0, 1fr); }
}

@media (max-width: 575.98px) {
  .attendance-layout { grid-template-columns: 1fr; }
  .login-card { padding: 26px; }
  .dashboard-header { align-items: center; }
  .dashboard-header p, .dashboard-eyebrow { display: none; }
  .dashboard-header h1 { font-size: 1.25rem; }
  .dashboard-filters { align-items: stretch; }
  .dashboard-filters .btn-group { width: 100%; }
  .dashboard-filters > div:not(.btn-group) { flex: 1 1 130px; }
  .dashboard-loading, .dashboard-cards { grid-template-columns: 1fr 1fr; gap: 9px; }
  .dashboard-metric { padding: 12px; gap: 9px; }
  .metric-icon { width: 36px; height: 36px; }
  .dashboard-metric .metric-value { font-size: 1.05rem; }
  .chart-compact { grid-template-columns: 1fr; justify-items: center; }
  .recent-attendance { grid-template-columns: 78px minmax(120px, 1fr) auto; padding: 11px 12px; gap: 10px; }
  .contacts-workspace { grid-template-columns: 1fr; }
  .contacts-filter-panel { display: none; }
  .contacts-list-header { padding: 14px 12px; flex-direction: column; align-items: stretch; }
  .contacts-search { width: 100%; }
  .contacts-column-head { display: none; }
  .contact-list-item { grid-template-columns: minmax(150px, 1fr) auto; padding: 12px 14px; }
  .contact-list-item > :nth-child(2) { display: none; }
  .protocols-workspace { grid-template-columns: 1fr; }
  .protocol-viewer { position: fixed; inset: 52px 0 0; z-index: 1005; background: var(--crm-surface); }
  .protocol-viewer:has(#protocolContent.d-none) { display: none; }
  .agents-workspace { grid-template-columns: 1fr; }
  .agents-filter-panel { display: none; }
  .agents-column-head { display: none; }
  .agent-list-item { grid-template-columns: minmax(160px, 1fr) auto; padding: 12px 14px; }
  .agent-list-item > :nth-child(2), .agent-list-item > :nth-child(3) { display: none; }
  .permissions-workspace { grid-template-columns: 1fr; }
  .permission-detail-panel { position: fixed; inset: 52px 0 0; z-index: 1005; }
  .permission-detail-panel:has(#permissionContent.d-none) { display: none; }
  .permission-detail-header { padding: 14px; align-items: flex-start; }
  .permission-summary { grid-template-columns: 1fr 1fr; padding: 12px 14px; }
  .permission-summary > div:last-child { display: none; }
  .permission-category-list { grid-template-columns: 1fr; padding: 0 14px 18px; }
  .sectors-workspace { grid-template-columns: 1fr; }
  .sector-detail-panel { position: fixed; inset: 52px 0 0; z-index: 1005; }
  .sector-detail-panel:has(#sectorDetailContent.d-none) { display: none; }
  .sector-detail-header { padding: 16px 14px; gap: 10px; }
  .sector-hero-icon { width: 46px; height: 46px; border-radius: 13px; font-size: 1.15rem; }
  .sector-detail-header h2 { font-size: 1.1rem; }
  .sector-detail-header .btn-primary { font-size: 0; }
  .sector-detail-header .btn-primary i { margin: 0 !important; font-size: 1rem; }
  .sector-detail-body { grid-template-columns: 1fr; padding: 16px 14px; }
}